common questions
COMMON QUESTIONS & FAQ
Here we have gathered the answers to some of the most common questions we receive. We hope you find what you are looking for,
otherwise you are welcome to contact us.
BAG BAN AT COMIC CON
Yes, the bag ban applies at Comic Con Stockholm Summer on May 3-5. We want to be clear that this is not a decision we as organizers of Comic Con have made, but the decision to ban bags at major events in Sweden is a decision made by the Police Authority based on the increased terror threat level.
We understand that this may be inconvenient for you as visitors and are fully aware that many of you wish to carry bags with your cosplay costumes, personal belongings and the like, but we ask that you please follow these Police Authority guidelines for to ensure a safe and secure experience for all visitors.
THE BAG BAN INCLUDES
- The bag ban applies to all types of bags, no exceptions will be made depending on the size of the bag.
- The ban also includes all types of bags.
- The ban also applies if you have a bag belonging to a cosplay
Wallets and smaller toiletry bags that fit in the pocket are not covered by the bag ban.
EXCEPTION
On the Police Authority’s website, you can read that certain exceptions to the bag ban apply, and these exceptions also apply at Comic Con on May 3-5:
- Exceptions can be made for people with children who need a diaper bag.
- Exceptions can also be made for people who need a bag due to medical reasons.
- Exceptions will also be made for people who in some way work/collaborate with Comic Con, such as cosplay contestants, exhibitors, speakers, guests, journalists, etc.
We also want to draw your attention to the fact that the wardrobe cannot be used for bags you bring from outside, as the wardrobe is inside Kistamässan. The wardrobe can therefore be used for your jackets and things you bought at the event. Also keep in mind that you may not leave the building with a bag or bag you received at the event and then re-enter with it. If you want to go out and in, we recommend that you hang it in the wardrobe before you leave.
We will do everything to try to make it easier for your visitors so that you have as magical a weekend as possible at Comic Con Stockholm’s summer debut on May 3-5.
No, you cannot enter Kistamässan with a bag and our wardrobes are inside Kistamässan. The wardrobe can therefore only be used for jackets or things you bought at the event. Keep in mind that you cannot leave Kistamässan with a bag if you shopped at Comic Con and then re-enter with it.
No, the bag ban applies to all bags.
On the Police Authority’s website, you can read that certain exceptions to the bag ban apply, and these exceptions also apply at Comic Con on May 3-5:
- Exceptions can be made for people with children who need a diaper bag.
- Exceptions can also be made for people who need a bag due to medical reasons.
- Exceptions will be made for people who in some way work/collaborate with Comic Con, such as cosplay contestants, exhibitors, speakers, guests, journalists, etc.
No, you will not be allowed in with a bag or purse even if you shopped inside at Comic Con if you leave the building and then want to re-enter. We can advise that you can hang your bag in our wardrobe before you go out.
COMIC CON STOCKHOLM
We have organized Comic Con since 2014 and created unforgettable memories for tens of thousands of young and old fans in Malmö, Copenhagen, Gothenburg and Stockholm. 2023 was Comic Con’s tenth year since it premiered in 2014 (with a pandemic hiatus in 2020). We then also moved from Kistamässan to Stockholmsmässan and attracted over 44,000 happy visitors to the event.
2024 will be a maximum Comic Con year when you will be able to take part in two Comic Con in Stockholm – once in the winter and for the first time ever also in the summer! In May 2024, we will bring our new concept Made in Asia (which premiered in the summer of 2023 at Kistamässan) and include it in Comic Con Stockholm. So don’t miss Comic Con Summer + Made in Asia on 3-5 May 2024 at Kistamässan and Comic Con Winter 1-3 Nov 2024 at Stockholmsmässan.
We produce the Nordics’ largest event for popular culture!
With us you can experience activities inspired by TV & film, meet current actors, Comic Artists and digital creators. Also take part in world-class cosplay or play new games before everyone else. Comic Con is a magical experience for both young and old.
Comic Con Stockholm Summer + Made in Asia takes place on May 3-5, 2024.
Comic Con Stockholm Winter takes place on 1-3 Nov 2024.
Comic Con Stockholm Summer + Made in Asia on 3-5 May 2024 takes place at Kistamässan.
Comic Con Stockholm Winter on 1-3 Nov 2024 takes place at the Stockholmsmässan in Älvsjö.
Comic Con Stockholm Summer + Made in Asia is basically a full-fledged Comic Con event, which will also permeate the entire event. We’re keeping the majority of the activities, stages, and areas of Comic Con, but also adding some of the best parts from our Made in Asia event. As usual, you will be able to meet Hollywood actors, take part in cool exhibitors, listen to panels and talks on our stages, experience fantastic cosplay and participate in fun activities and workshops. You will also be able to take part in more Asian content such as meeting famous anime artists, trying k-pop dance, martial arts and other fun activities and workshops, watching live performances and eating good food in our Food Plaza!
Comic Con Stockholm Winter is a classic Comic Con. Come and experience activities inspired from TV & film, meet famous guests, cartoonists and creators. Take part in world-class cosplay activities, cool performances, fun workshops and so much more.
GENERAL INFO
Comic Con Stockholm Summer + Made in Asia on 3-5 May 2024 at Kistamässan has the following opening hours:
Friday May 3th: 1.00 pm – 9.00 pm
Saturday May 4th: 10.00 am- 7.00 pm
Sunday May 5th: 10:00 am- 6.00 pm
We are a casch free event. However, there may be exhibitors who want to get paid in cash, but most of our exhibitors take cards or swish.
Most of the exhibitors take credit card or Swish. But there might be some exhibitors that only take cash.
More information will come.
No food but we recommend you bring water bottle – we have water stations where you can fill up your bottle during the day!
No. Based on the increased terror threat level, the Police Authority has decided on a bag ban at major events in Sweden.
- The bag ban applies to all types of bags, no exceptions will be made depending on the size of the bag.
- The ban also includes all types of bags.
Exception:
- Exceptions can be made for people with children who need a diaper bag.
- Exceptions can also be made for people who need a bag due to medical reasons.
In the event of changes to the law regarding bag bans, we update this information.
Yes, there is a wardrobe. You pay by card.
No, the nearest ATM is in Kista mall.
Yes, there are parking spaces. Right now, however, there are reduced parking opportunities due to a major infrastructure project led by the City of Stockholm and the Swedish Transport Administration. We therefore encourage everyone to use public transport as much as possible when you visit Kistamässan.
Learn more about the parking options at Kistamässan here.
No, unfortunately you are not allowed to bring the dog. Dogs are only allowed if it is an assistance dog (bring certificate).
TICKETS
Tickets sales goes trough our ticket partner Ticketmaster. Buy your tickets here.
By purchasing a ticket to Comic Con Stockholm you get access to the event during open hours. Your ticket gives you: Access to all stage activities and panels (subject to availability). Access to the event area and activities (Age limits might occur for some games). Opportunity to meet your favourite actors and invited special guests (Autographs and photos have an extra fee).
Included in a VIP ticket
- Admission to Comic Con on selected day
- VIP entrance
- VIP badge
- Fast track Heroes Meet (formerly Special Guest Area)
- Fast track Main Stage
- Fast track Creators Corner
- Comic Con Cap
- Comic Con tote bag
- Official Comic
- Con 10th Anniversary Posts
- Access to the VIP lounge with access to the cafeteria
In the popular Artist Alley area, comic artists, illustrators, writers and other creators exhibit and sell their works. The ticket includes entry for ONE person all days and a guaranteed seat in our Artist Alley with table (120x50cm) and chair. Please note that we only sell a limited number of tickets. Read more about Artist Alley here.
We do not have a ticket checkout at the event, ticket sales are exclusively online. You can buy tickets online via Ticketmaster during the event, as long as there are still tickets available.
Check your spam inbox, the ticket might be there. If not please contact our ticket partner Ticketmaster.
When tickets for a specific date are sold out, there will unfortunatly not be any extra tickets for that date available. This due to safety and fire regulations. We do recommend you to check out tickets availability for the rest of event dates.
If the children’s tickets are sold out the day you wish to visit Comic Con, it is possible to buy an adult ticket instead.
Our tickets are not refundable after payment.
Yes, our ticket partner ticketmaster can help with that.
Here is info on how to contact Ticketmaster’s consumer support.
The event tickets that are sold trough Ticketsmaster are not personal. The ticket allowes one time entry to the event, and the person that is holding the ticket have the entry right.
Then we recommend Ticketmaster Resale! These tickets are sold by fans, for fans.
Read more about selling tickets here: https://bit.ly/3D0oYbe
Read more about buying tickets here: https://bit.ly/3TPeZMD
Unfortunatly we do not refund entrance-tickets. We are sorry that you are missing your favourite guest, but we can assure you that there will be a lot of other activities.
We refund photo tickets and autograph tickets if the celebrity you were to be photographed with or get an autograph from cancels his participation.
No you do not need to print it out, we are able to scan the tickets from your phone.
AUTOGRAPHS & PHOTO SESSIONS
We invite Special Guests to Comic Con every year that you can take a photo with. To get access to the photo session you will need an entrance ticket to Comic Con Stockholm and also a photo ticket. More information about photo sessions and where you can buy your photo ticket.
Yes, you will need an extra photo or autograph ticket besides from your entrance ticket. You can buy photo/autograph ticket online, if there still is tickets available you can buy them at place.
Prices vary depending on the guest. Check the guest’s profile page for more info.
Some of our Special Guests allowes this. Check out the Special Guests profil page for more info.
Yes, as long as everybody have their own photo ticket. Everyone with a photo ticket gets a print out and a digital photo.
Normally it is a Comic Con-branded background. In some cases it can also be other brands, if there is a sponsoring company.
All the photos are printed the same day as the pictures are taken. The exact waiting time depends on how many people have been taking photos. Normally you can return to the photo session area later on for the print out.
Yes, you will get a link where you can download your digital photo.
The prices varies from guest to guest. Check out the guests profil page for more information.
All our Special Guests have a selection of photos available for you to choose from. The autograph ticket includes one optional photo, that the guest signs on.
Yes, but the cost for an autograph is the same.
COSPLAY
No one has the right to touch you, hug you or photograph you without your permission. If someone makes you feel uncomfortable, tell a volunteer.
Do you want to take a picture?
Ask first!
Together we create a positive and respectful atmosphere where everyone can enjoy their passion for cosplay without fear or discomfort.
No, we encourage our visitors to come in cosplay outfits either way.
Your weapon must be allowed according to the Swedish Arms Act, and the law on knives and other objects. The swedish weapon law also covers weapons that’s been disabled. It is not allowed to have a soft airgun at Comic Con. Here you can read the swedish police rules about airguns and soft airguns. The law on knives and other objects states that it is forbidden to have knives, stick weapons, cutting weapons and other dangerous objects in public places. Examples of knives that are not allowed may be swords, karate sticks or sabers. It is also prohibited with nails, sharp edges or the like on your cosplay.
Approved props
If your weapon can’t cause any danger to others (such as a copy made in papier mache or like), your weapon is ok.
Objects intended as toys for children up to 14 years (eg one-tone plastic water gun) are approved.
Objects that cannot be mistaken for a real weapon (such as a Star Wars lightsaber or a Star Trek phaser) are also approved in the Exhibition Hall.
Weapons on stage and under photo
It is forbidden to have an drawn sword / knife in the exhibition hall. During photos or on stage it is permitted to pose with a weapon that is allowed under Swedish law but should not be drawn in the exhibition hall. The organizer has the right to check your weapon / replica at any time to ensure that it complies with all the rules above.
Most visitors are happy to be in the picture, but please ask the person for consent and respect if they do not want to be in the picture. Cosplay is not consent!
Yes, there is a dedicated cosplay room for cosplayers. Please observe, that space is limited and we are not responsible for any property. If you want your belongings to be guarded, you can check in your belongings in the wardrobe.
Yes, there is a dedicated cosplay room where you can change. Please note that we have a bag ban at this event. Read more about the bag ban here.
Yes, the bag ban applies to all bags. Read more about the bag ban here.
KIDS
Yes, we welcome kids and families at Comic Con Stockholm.
Kids up to 4 years can enter for free. For kids at the ages 4-12 we have a discounted ticket.
Yes, we have tickets for kids 4-12 years old. Kids that are under the age of 4 have free entry.
We recommend kids under the age of 12 years to attend with an accompanied adult. Kids over 12 years old can attend without an adult, but with the parents permission and full responsibilty. It’s a big event and we can not take responsibility for kids not accompanied by an adult.
Yes you can. Note, however, that it sometimes gets very crowded with a lot of people moving on the exhibition floor.
There is a breastfeeding room where you can heat baby food.
STAGE ACTIVITIES & PANELS
All our stage activities and panels are included in the tickets. But please note that our stage areas have a limited numbers of chairs, therefor we recommend you to be there on time for the activity you are intressted in.
We have several stages at Comic Con Stockholm. We recomend you to look up which activity you are intressted in and then look at the floorplan to find the stages. There are also signs to help our visitors to locate in the arena. There will also be volonteers on place to help our visitors.
DISABILITY
Yes, allthough it might be narrowed space due to a lot of visitors attending at the same time. The Saturdays are usually our bussiest day during Comic Con. If you wish visiting Comic Con on a more slow day, we recomend Sunday for our visitors.
Yes, assistents have free entry, as long as there is documentation to show the entrance staff.
FILMING AND PHOTOGRAPHY
Yes. We photograph/film ourselves and our event attracts a lot of local and national press. When purchasing a ticket, you agree that you may be filmed and/or photographed at the event and that the material may be used for marketing purposes.
Yes, but you have to ask for consent, and respect the person if they do not want to be a part of it. Some of our guests might not want to be filmed or photographed at the panels and interviews. You will be informed about this before the start of interview.
